Terms & Conditions
Welcome to Mi Casa Live (“we,” “our,” or “us”). By accessing or using our website www.micasalive.co.uk (the “Site”), purchasing our products, or engaging with our services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our Site.
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1. General Terms
1.1 Acceptance of Terms
By using the Site, you confirm that you accept these Terms and Conditions and agree to follow them. If you do not agree to these terms, you should not use the Site or purchase any products.
1.2 Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site after such changes constitutes acceptance of the new Terms and Conditions.
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2. Products and Pricing
2.1 Product Information
We make every effort to accurately display the details of the products, including images, descriptions, and pricing. However, we cannot guarantee that the color or appearance of the products will be exactly as shown on your device.
2.2 Pricing and Payment
All prices listed on the Site are in £/GBP and are subject to change without notice. Taxes, shipping fees, and any other applicable charges will be added to the final order total. We accept payment via credit/debit cards.
2.3 Availability
All products are subject to availability. If an item you ordered is out of stock or unavailable, we will notify you and offer a full refund or an alternative product.
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3. Ordering and Shipping
3.1 Order Confirmation
After placing an order, you will receive an email confirmation with your order details. This is not an acceptance of your order, but an acknowledgment that we have received it.
3.2 Shipping
We will ship your products to the address provided during checkout. Delivery times are estimates and may vary depending on your location. Please refer to our shipping policy for more information.
3.3 Order Cancellations and Changes
Once an order is placed, it cannot be modified or canceled unless the order has not yet been processed or shipped. Contact us as soon as possible if you wish to cancel or change an order.
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4. Returns and Exchanges
4.1 Return Policy
We accept returns and exchanges on items that are unused, undamaged, and in their original condition within 14 days of delivery. Custom or personalized items may not be eligible for return.
4.2 Return Process
To initiate a return or exchange, please contact our customer support team at myhouseisyourhouse@mail.com You will be responsible for the return shipping costs unless the item was damaged or defective upon arrival.
4.3 Refunds
Refunds will be processed once we receive the returned item. The refund will be issued to the original payment method used at checkout.
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5. User Accounts
5.1 Account Creation
You may create an account to facilitate future purchases and manage your order history. You are responsible for maintaining the confidentiality of your account information, including your username and password.
5.2 Account Security
You agree to notify us immediately of any unauthorized use of your account. We are not responsible for any losses arising from unauthorized access to your account.
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6. Intellectual Property
6.1 Ownership
All content on the Site, including logos, text, images, graphics, and product designs, is the property of www.micasalive.co.uk or its licensors and is protected by copyright, trademark, and other intellectual property laws.
6.2 Limited License
You are granted a limited, non-exclusive, non-transferable license to use the Site for personal, non-commercial purposes. You may not reproduce, modify, distribute, or otherwise use any content from the Site without our prior written consent.
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7. Privacy
We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.
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8. Limitation of Liability
8.1 No Warranty
The Site and all products are provided “as is” and “as available.” We do not make any warranties, express or implied, regarding the quality, accuracy, or availability of the Site or products.
8.2 Limitation of Liability
To the fullest extent permitted by law, www.micasalive.co.uk is not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the Site, including but not limited to, the purchase or use of products.
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9. Governing Law and Dispute Resolution
9.1 Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.
9.2 Dispute Resolution
Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
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10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at: